• Hotline: +49 351 27 51 23 29

payment information

ATTENTION: currently only prepayment and job bike possible! From June all payment methods are available again.

The following payment methods are available in our shop:

Prepayment, Paypal, Giropay, instant bank transfer and credit card.

Information:

purchase by Easycredit: Contact 0911/5390-0 or by e-mail at service@easycredit.de

https://www.easycredit-ratenkauf.de/download/ratenkauf_haendler_AGB_2018.pdf

Leasing with JobRad: Enclosed all information about JobRad Leasing : https://sour.bike/blog/jobrad/

https://www.jobrad.org/arbeitnehmer/ersparnis-berechnen.html Further information can be found at www.jobrad.org available only in germany

Leasing with Lease a Bike by Bike Mobility Service GmbH. Available only in germany  https://www.lease-a-bike.de/

shipping information

The delivery of our articles can take place worldwide. The dispatch of a complete wheel can currently only take place within Germany. We dispatch all articles from our online Shop with DHL or the forwarding agency DHL Hauptvogel International GmbH. You will be informed about the status of your delivery via DHL's shipment tracking system and can manually adjust the time and place of delivery during the ongoing process and change it according to your wishes.

If you are not at home, other senders as well as DHL leave a message that the parcel will be delivered again or can be picked up at the parcel centre. The parcels are stored for about 7 days before they are sent back to us. The additional costs for the return (in case of unavailability) we unfortunately have to charge you.

 

Delivery date:

We will process your order as soon as possible after receipt. The delivery time can be found on the respective product pages.

In the event of revocation, you shall bear the direct costs of returning goods that can be shipped by freight forwarder or parcel post.

Shipping costs

Within Germany we ship frames, forks and frame sets free of charge.

For the shipping of a complete bike we charge a flat rate of 75,00 €.

International

The customer shall bear the costs for any customs and import duties incurred in accordance with the statutory provisions of the recipient country itself.

For deliveries to:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Great Britain, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and Liechtenstein.

we charge a flat rate for frames, forks and frame sets:

 > 5 kg bis 10 kg

30,00 €

>10 kg bis 31,5 kg

62,00 €

For the shipping of a complete bike we charge a flat rate of 85,00 €.

For worldwide deliveries:

We charge a flat rate for frames, forks and frame sets:

 > 5 kg bis 10 kg

62,00 €

> Bulky goods (Pick Up frameset)

108,00 €

Under certain circumstances, local VAT and fees may be due, which must be paid in cash by the buyer in the country.

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